Ciello Installation Evaluation Name (optional) Name (optional) Email (optional) Phone (optional) 1. How satisfied are you with the installation process of your Ciello service? Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied 2. Was the technician on time for the appointment? Yes No 3. Was the work area properly restored to your satisfaction? Yes No 4. Did the technician provide clear instructions on how to use the Internet service, app and equipment? Yes No N/A 5. Which factor(s) influenced your decision to choose Ciello? Price Speed Customer Service Availability Other… Enter other… 6. Do you have any suggestions for improving the installation process in the future? Please check if we have permission to contact you regarding your survey results.