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Please email us using the form below or call customer service at 719.852.3538.
To report an outage please call 719.852.3538 or 800.332.7634. To reach the Interactive Voice Payment System 24/7, call 877-760-7468.
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Physical address:
San Luis Valley REC/Ciello
3625 US Hwy 160 W
Monte Vista, CO 81144
Mailing address:
P.O. Box 3625
Monte Vista, CO 81144
Email address:
power@slvrec.com
MY CIELLO PRIVACY POLICY:
How Ciello Collects Your Information:
Ciello collects and processes information provided directly by you when you install the app and register for an account to use the app. Specifically, this information includes:
- Your name, email address, location, phone number.
- Browser information and session cookies related to your access and use of the app.
- Data insights Ciello attains based on correlation and analytics of your information collected in providing the app, which may be used in aggregated and dis-aggregated formats or to obtain trend analytics, to provide the app; and
- Use of the above-described collected information in aggregated and dis-aggregated formats to enhance our current app or to provide app features. How Ciello Uses the Information:
- Ciello uses the information collected as described in this privacy policy, including personal information, to:
- Provide you with the app as described in the agreement.
- Implement, improve and/or enhance the app, including to make future releases available to you.
- Carry out Ciello obligations as described or authorized in the agreement and this privacy policy.
- Enforce Ciello rights arising from the agreement between you and Ciello; and
- Fulfill any other purpose authorized by you and reasonably required for the app.