Service will eventually cover the entire Valley. However, there may be small pockets on the perimeter of the valley floor that may not be accessible.
YES! At this point the jury is still out on whether or not they will become members or not. Regardless, services will be available to the entire Valley.
Phase 1 goes through South Fork and up to Creede. This area was chosen as a significant portion of our membership resides in those areas. This made access adn installation much easier.
Please visit the map, under the Our Network tab.
Yes. They can get either or both. Ciello is a separate bill from REC. However, people WILL be able to pay their Ciello bill & SLVREC bill through the Pay Online or SmartHub app.
Historically, telephone has been provided over a completely separate network. Whereas VoIP uses your internet connection to complete phone calls, and provides a clearer connection than traditional copper based service.
No. Our fiber will come to where your electrical pole and then continue on to your home. At your home there will be a modem/router (ONT) that will provide Wi-Fi (wireless) coverage throughout your residence. Your Wi-fi can be password protected.
No. Although our system could actually provide this service, feasibility studies determined that it was not economically viable. 46% of all traffic on the internet comes from streaming NetFlix which is reducing the need for video.
Yes. Please refer to Pricing for our seasonal rates.
Yes, there my be additional charges if this exceeds the allotted installation amount.
Yes!
No, this cost will be ours. There are no additional costs for equipment. We are the ONLY provider who does this!
The telephone packages do not include tax. The internet packages do not have tax.
Yes, the packages have different speeds at which data is transferred. The data is unlimited.
ONT stands for Optical Network Terminal. Is your router/modem that is provided by Ciello.